Welcome to VetHero! Your new pet portal
What’s New?
Smarter Communication
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Your interactions, forms, and appointments seamlessly sync in real-time.
Easier Online Scheduling
- Beginning July 1, your pet portal lets you schedule appointments at any time.
Quick Feedback
- An easy way to share your experience so we can keep improving!
We’re building a better experience that’s simple, seamless, and truly Harmony.
In keeping with our commitment to providing excellent patient care and outstanding service, we at Harmony Animal Hospital, Inc. are excited to introduce you to your Pet Owner Portal! This portal offers you 24/7 access to your pet’s medical information. Best of all, you have easy access anytime, anywhere from your phone, tablet, or computer!
New Clients & Existing Clients – First Time Using the Portal*
Start by going to the Client Portal, click “Register here,” and enter your email address. You will then receive an email with a link to guide you through the rest of the registration process.
If your pet is having an emergency or if you are unable to find the appointment you need for any reason, please call us at (919) 303-3456, and a member of our customer service team will be happy to assist you.
Virtual visits are not available at this time.
Existing Clients
If you are an existing client with us, you will need to use the email address or phone number we already have on file for you. If you need to schedule an appointment for a pet we have never seen, you can add a new pet and then schedule their appointment once logged in. *If you ever forget your password, you will also choose this option.
Technician Only Appointments
Technician appointments are for services that do not require a doctor’s exam, such as anal gland expressions, vaccine boosters, or pre-op lab work. In order to schedule this type of appointment, we require that your pet has had a wellness exam with one of our doctors in the past 12 months.
Puppies & kittens less than one year of age must see a doctor each time they receive a vaccine.
Records for your pet’s first visit
If you are a new client or this will be the first time we’ve seen your pet, we will need to receive your pet’s previous vet records as soon as possible before your appointment. Please ask your previous vet to email full records including all recent lab work results to info@harmonyanimalhospital.net.
If you have a puppy or kitten with records from a breeder, please take a photo of each page of records and email to the same email address.
If you are unable to get us records ahead of time and need to bring paper records to your appointment, please arrive 15 minutes early so that our team can look them over prior to your appointment.
