Ann Epstein, Ranger’s Mom

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It was truly a divine appointment for me to be riding past your new office recently and notice the sign on your door. I was so impressed with your knowledge and service when you dealt with my precious Ranger dog when you were at another clinic. This past week when you again treated Ranger, you did not disappoint. You said you would care for him as if he were your own, and you did. I was worried about having him be put under anesthesia for a much-needed dental cleaning, what with his being seven years old and overweight. I really appreciated the reassurance of the phone calls made by your staff during the procedure, and, as bad as some of his teeth have gotten, that his teeth were still somehow transformed from mostly brown and navy blue to a beautiful white! I also appreciated that you were able to neuter him the same day, which you said was becoming medically necessary because of prostate issues. Thanks also for the excellent job you did in repairing Ranger’s anal glands. After the botched surgery performed at another clinic, I didn’t think it possible. Basic bodily functions are no longer the trauma for him that they once were. Feel free to post this letter to your website. Animals deserve the best treatment possible, and you deserve praise for giving it!